Overview

5 Brent Road, Brentford TW8 8BP

 

The facilities we provide        How we manage the scheme        How we support residents        The activities we run      

 

How we involve and listen to residents        Resident view

 

 

Our Scott Lodge supported housing scheme provides seven self-contained one bedroom flats for people aged 16 to 64 who have enduring mental health problems, sometimes combined with drug or alcohol addiction. Residents need to be self-medicating, or able to get themselves to a clinic for regular injections.

We provide tenancies of up to two years, under a block contract with Hounslow Council. Residents are referred to us by the community mental health teams, the NHS or other service providers. Many come to us straight from a stay in hospital. The aim is to assist residents to develop the skills and confidence they will need to live independently. 

Scott Lodge is a converted house in the pleasant residential area of Brentford. It has three floors.

Residents particularly value the support they get from staff as they make their journey back to full integration in the community.

 

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The facilities we provide

Residents live independently in their own flats, which we provide complete with a cooker, fridge and basic bedroom furniture. They are welcome to install their own phone lines and internet connections.

Shared facilities include:

• a large communal lounge
• a kitchen
• a laundry
• a lovely garden.

 

We employ cleaners and gardeners to service the shared areas. Residents can also call on our centralised repair service.

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How we manage the scheme

Vivienne Marsh is the Service Manager for our Ealing and Hounslow supported housing schemes.

A housing professional with 20 years’ experience of working with vulnerable resident groups, her role is to oversee the running of each scheme and to manage a floating team of supported housing officers.

 

 

 

 

 

 

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How we support residents

New residents are provided with a tenancy pack, including their tenancy agreement, a scheme handbook and a set of house rules, which emphasises the importance of community living.

Residents have their own supported housing officer, who acts as their key worker and first point of contact with us. Supported housing officers keep an eye on each resident’s health and well-being and the scheme has close links to the Community Mental Health Team.

Additional support depends on the individual resident. Residents may need assistance with some aspect of daily living, such as cooking or shopping, while others might benefit from a referral to another agency for specialist support – for example, to deal with addiction.

In every case, our aim is to support residents to live more independently, so that they can move on in future.

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The activities we run

Scott Lodge residents benefit from activities organised by their supported housing officers, our Arts & Education Co-ordinators and our Personal Development Programme Coordinator. Some of the activities involve other supported housing residents and take place at our other schemes.

For example, residents have taken part in:

• aromatherapy sessions
• drumming and dancing
• coffee mornings
• swimming trips
• trips to Richmond Park and Kew Gardens, and the beach in summer
• barbecues in the garden
• gardening club sessions.

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How we involve and listen to residents

There are monthly scheme meetings for all residents, allowing them to discuss problems or personal conflicts. We encourage residents to chair these meetings and write up the minutes if possible.

As Service Manager, Vivienne Marsh visits each scheme at least once a week and runs a monthly surgery so that residents can make an appointment to talk to her. Her phone number is posted on scheme noticeboards and residents can contact her at any time.

Scheme residents are always welcome to attend meetings of the Joint Service User Forum and our resident conferences. They can also contribute to Central News and our podcast radio project. The Resident Scrutiny Panel gives Central & Cecil residents a formal way to get involved in monitoring our performance and shaping our services.

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Resident view

“I’ve lived here about 11 years. Before that, I was being looked after by my parents. Then I was shown Scott Lodge.

“It’s changed my life a lot. I’ve got good people in the office and good support – because I do still need support. I’m very happy here.

“My flat? I always say it’s my palace. It’s got a living room, kitchen and bathroom – all mine. I’ve my own key and I come and go as I please.

“We have a good garden here too. We’re really very lucky.”

Gary Booth lives at Scott Lodge
 

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What is in the area

Scott Lodge is ideally situated close to the main shops in Brentford, Hounslow and Chiswick. A library and a branch of Morrisons are both within 200 metres.

Brentford Fountain Leisure Centre on Chiswick High Road and the Isleworth Recreation Centre on Twickenham Road are both easily accessible.  The area has plenty of green space, with Boston Manor Park, Syon Park, Osterley Park and Kew Gardens all within walking distance, as well as the popular Thames Path.

Brentford station offers South West train services to Waterloo via Chiswick, or on a circuit via Hounslow and Richmond. In the opposite direction, there are trains to Weybridge.  Northfields tube station, a brisk walk away, is on the Piccadilly Line.

Bus routes via Boston Manor Road/Half Acre Lane include: 195 (Brentford to Charville Lane estate), E2 (Brentford to Greenford), E8 (Brentford to Ealing Broadway), Bus routes via High Street Kew include: 235 (Brentford to Sunbury Village), 237 (Hounslow Heath to White City), 267 (Fulwell to Hammersmith/Hampton Court), H91 (Hammersmith to Hounslow West).

For more information about the local area, visit the Ealing Local Authority website.

Enquiries & Applications

Individuals who meet the criteria are referred by the Mental Health Accommodation Panel after assessment by the Community Mental Health Team.