Publications and reports
C&C
We develop a range of corporate publications, reports and policies for the benefit of our residents and stakeholders, which set out our objectives, strategies, performance and more.
Reports
Strategies
- L&G’s privacy notice in respect of the bulk annuity policy purchased by the Trustees of the Fund in November 2021
- CCHT Pension Fund - Statement of Investment Principles
- CCHT Pension Fund - Trustees Engagement Policy Implementation Statement
- Complaints Policy
- Compensation Policy
- Recharge Policy
- Fire Safety Policy
- Electrical Installations Safety Policy
- Lift & Lifting Equipment Policy
- Gas, Oil & Solid Fuel Safety Policy
- Water Safety Policy
- Asbestos Management Policy
- Covid-19 Management Plan
- Customer Voice Policy
- Domestic Abuse Policy
- Empty Homes Policy
- Income Management Policy
- Lettings Policy
- Neighbourhood Management Policy
- Repairs and Maintenance Policy
- Service Charge Policy
- Tenancy Policy
- Aids & Adaptations Policy
- Right To Buy/Right to Acquire Policy
- Data Protection, Privacy and Confidentiality Policy
- Anti-Social Behaviour Policy
- Infestation and Pests Policy
- Environmental Policy
- Safeguarding Children Policy
- Safeguarding Adults at Risk Policy
- Aster Housing Ombudsman-Self-Assessment
- Pets Policy
- Damp Mould and Condensation Policy
- Diversity and Inclusion Policy
- Unreasonable Behaviour Policy
- Infestation and Pests Policy