Accommodation: 29 flats
Address: 2a Raymond Road, Wimbledon SW19 4AT
Phone: 020 8946 8377
Type of housing: Sheltered Housing for over-55s
Portfolio Manager: Brett Seath - 07793 296 823
About Blackham House
There is a total of 29 flats, built in 1973 and renovated in 2001, Blackham House comprises of one bedroom and two bedroom flats. It also includes mobility and wheelchair standard properties.
The scheme supports independent living. A member of staff on site 18.5 hrs per week. There is also an emergency call system, that operates 24 hours a day, in all flats.
The facilities we provide
The schemes communal facilities include:
- Comfortable lounge, including a TV
- Laundry facilities
- Lift to all floors
- Well kept gardens
- Limited parking
The communal areas are maintained by C&C with cleaning contractors looking after the internal areas and gardening contractors making sure the gardens are well maintained.
How we manage the scheme
Our Portfolio Managers oversee our Service Officers who are responsible for the day-to-day running of our sheltered schemes, aiming to keep things running smoothly, with good team work, empathy and organisation. They also maintain links with outside agencies.
Portfolio Manager - Brett
Brett originally started his career in Nursing, having trained in Aberdeen. Worked at the Freeman Hospital in Newcastle, and then moved to London in 1999 to work at the National Hospital until 2002. Brett then took his career on a different path, by managing Mental Health, Drug & Alcohol and Homeless Services across London for Look Ahead (2002 to 2009), and then joined the South London YMCA (2009 to 2013), to continue the same work.
Brett joined C&C in April 2013 as a Housing Area Manager for Camden, after a few years he changed posts to become the Portfolio Manager for Housing, Supported and Agency Managed. This covers the South West sites, the care contract for Alexandra Place and the contracts for 19 agency sites.
How we support residents
Residents are provided with a tenancy pack, including their tenancy agreement and a resident’s handbook, outlining their rights and responsibilities. Our sheltered Service Officers work with each resident to draw up an individual support plan. The plan may offer support with daily living skills such as claiming benefits, making rent payments, sorting out rent arrears and reporting repairs. Residents who need more support can be referred to specialist agencies.
The friendly atmosphere at our sheltered schemes is important to us, so we recruit people who are warm, open and sensitive to the needs of our residents.
Activities at the scheme
As well as informal socialising, activities are organised such as coffee mornings, film club and aromatherapy.
A number of regular and one-off arts, fitness and events are provided by our Engagement Team. Some of these may happen offsite.
How we involve and listen to residents
Satisfaction with where you live is vital to your happiness and our continual improvement and success. That’s we aim to encourage regular engagement and offer you a range of ways to share your ideas and work together to make a difference. Across our Sheltered Housing schemes, our dedicated teams are there to support you and help you live an independent life. But we also value your ideas and suggestions. Through scheme meetings and/or other engagement forums such as our assemblies or Annual Resident Conference, you’ll have the opportunity to help shape our future and be kept informed about what is happening in the community you live in.
We also collect regular feedback through our Resident Satisfaction Surveys and at our Sheltered Housing schemes, you can also use the Sign in tablets located at the entrance, to complete a short satisfaction survey on how satisfied you are with our services and give us any comments on improvements or ideas you may have.
We are dedicated to engaging with residents to help improved our services and enhance the lives of those that live in our homes. Our Service Scrutiny Panel is our formal group where residents & board members analyse the work we do and make recommendations that positively impact services for all residents. Visit our Resident Engagement section to find out more.
What's in the area
The scheme is situated close Wimbledon Centre Court shopping centre which has an M&S and Tesco. Wimbledon station is also close by providing access in and around London.