Accommodation: 249 flats
Address: 54 Fitzroy Road, Primrose Hill, Greater London NW1 8UA
Phone: 020 7722 0157
Type of housing: Sheltered Housing for over-55s
Portfolio Manager: Ricardo Moresco - 07734 870 068
About Oldfield Estate
The Oldfield Estate sheltered scheme provides 249 self-contained studio flats for the over 55s.
Oldfield aims to support independent living. Some of the flats are suitable for wheelchair users and other residents with reduced mobility.
The scheme was built in 1966 and is made up of three buildings: Jacqueline House (with seven floors), and Carole House and Marion House (each with six floors).
Fitzroy Road is still a largely Victorian residential street, in the popular Primrose Hill conservation area. Residents find the scheme a great place to live, especially as some enjoy views over the Hill. They also value its convenient location, with good shops and transport links.
The facilities we provide
Residents live independently in their own studio flats and can ask for support from staff if they need it. There is also an emergency call system to all flats.
The scheme’s communal facilities are on the ground floor in Jacqueline House. They include:
- a large communal lounge/dining room, opening onto a pleasant patio area on one side
- a communal kitchen
- a library/ IT suite
- a laundry
- toilets and disabled toilets
- staff offices
- a lobby
All the houses have lifts and there is a stairlift in the lounge. There are two guest rooms available for a reasonable charge. Residents can use the attractive patio garden between the three buildings. Oldfield Estate also has its own resident car park.
We employ cleaners and gardeners to service the shared areas of the three blocks and residents can also call on our centralised repair service. Our C&C Direct team are available for day-to-day repairs.
How we manage the scheme
Our Portfolio Managers oversee our Service Officers who are responsible for the day-to-day running of our sheltered schemes, aiming to keep things running smoothly, with good team work, empathy and organisation. They also maintain links with outside agencies.
Portfolio Manager - Ricardo
Ricardo is one of our Portfolio Managers at C&C, who's patch includes the North London area across Camden Town, Hackney, Haringey and Seven Sisters. This covers the Oldfield Estate which is a sheltered scheme and home to 250 residents.
Ricardo is supported by five Service Officers managing Oldfield estate and Rackstraw House and one Housing Officer, responsible for the management of our general needs residents.
How we support residents
Alongside the Portfolio Manager, there are three full-time sheltered service officers at the Oldfield Estate. They help to manage the scheme, as well as providing support to residents so that they can continue to live independently.
New residents are provided with a tenancy pack, including their tenancy agreement and a resident’s handbook, outlining their rights and responsibilities. Our sheltered housing officers then work with each new resident to draw up an individual support plan.
Activities at the scheme
Oldfield Estate residents organise their own tea afternoons and coffee mornings, run lively quiz nights and film shows.
A number of regular and one-off arts, fitness and events are provided by our Engagement Team. Some of these may happen offsite.
How we involve and listen to residents
Satisfaction with where you live is vital to your happiness and our continual improvement and success. That’s we aim to encourage regular engagement and offer you a range of ways to share your ideas and work together to make a difference. Across our Sheltered Housing schemes, our dedicated teams are there to support you and help you live an independent life. But we also value your ideas and suggestions. Through scheme meetings and/or other engagement forums such as our assemblies or Annual Resident Conference, you’ll have the opportunity to help shape our future and be kept informed about what is happening in the community you live in.
We also collect regular feedback through our Resident Satisfaction Surveys and at our Sheltered Housing schemes, you can also use the Sign in tablets located at the entrance, to complete a short satisfaction survey on how satisfied you are with our services and give us any comments on improvements or ideas you may have.
We are dedicated to engaging with residents to help improved our services and enhance the lives of those that live in our homes. Our Service Scrutiny Panel is our formal group where residents & board members analyse the work we do and make recommendations that positively impact services for all residents. Visit our Resident Engagement section to find out more.
What's in the area
Oldfield Estate is situated close to the lovely open spaces of Primrose Hill and Regent’s Park, with London Zoo and the Regent’s Canal nearby.
The scheme is close to the shops and markets around Camden High Street and Camden Lock, which include a large branch of Sainsburys. There are plenty of restaurants and cafés in the area.
Fitzroy Road is also close to the church of St Mark’s, with other places of worship not far away. Cecil Sharp House, the headquarters of English Folk Dance and Song, is close to the scheme.
Transport in the area is good. Chalk Farm and Camden Town stations are both on the Northern Line. Near to the scheme there are bus stops for the 274 (Angel Islington to Lancaster Gate) and C2 (Parliament Hill Fields to Victoria) bus routes.