Accommodation: 11 flats
Address: 77 & 79 Eaton Rise, Ealing, London W5 2HE
Phone: 020 8566 7077
Type of housing: Supported Housing
Portfolio Manager: Tracey Morgan - 077 4744 6900
About Eaton Rise
Our Eaton Rise scheme provides supported living accommodation in the form of 11 spacious one-bedroom flats for people with long-term mental health conditions, who normally require a low level of support.
The scheme is made up of two impressive Victorian houses in a quiet and sought-after residential street in Ealing, west London. Residents particularly value the fact that the scheme blends into its surroundings, with no suggestion that it is supported housing.
The facilities we provide
Residents live independently in their own flats, which we provide complete with a cooker and fridge. They are welcome to install their own phone lines and internet connections.
Each of the two houses has a communal lounge with a TV, and a small kitchen for hot drinks. Residents also have the use of a laundry in each house. At no. 77, there is a popular conservatory, used for scheme meetings, get-togethers and relaxing. At no. 79, there is a larger garden, used for summer events like barbecues.
We employ cleaners and gardeners to service the shared areas of the two houses. Residents can also access our centralised repair service.
How we manage the scheme
Harry Chipungu is the Service Manager for Eaton Rise. A housing professional with 10 years’ experience of working with vulnerable resident groups. His role is to oversee the running of the scheme and to manage a team of supported housing officers.
How we support residents
New residents are provided with a tenancy pack, including their tenancy agreement, a scheme handbook and a set of house rules, which emphasises the importance of community living.
Residents have their own supported housing officer, who acts as their key worker and first point of contact. Supported housing officers keep an eye on each resident’s health and well-being and the scheme has close links to the Community Mental Health Team.
Additional support depends on the individual resident. Some residents may need assistance with some aspect of daily living, while others might benefit from a referral to external agency for specialist support.
For all residents, the aim of our work is always to support people to live more independently. Past residents who wanted to, and who were ready for the change, have moved on successfully to fully independent accommodation.
The activities we run
Eaton Rise residents benefit from activities organised by their supported housing officers and our creative arts service. Some of the activities involve other supported housing residents and take place at our other schemes.
Eaton Rise residents have taken part in benefits workshops, painting and lantern making, screen printing, gardening clubs, yoga classes and massage sessions.
We have also supported residents to organise parties and barbecues and have held games afternoons with prizes.
How we involve and listen to residents
There are monthly scheme meetings for all residents, allowing them to discuss problems or personal conflicts. We encourage residents to run these meetings largely for themselves, with staff on hand.
As Service Manager, Harry Chipungu visits each scheme at least once a week and runs a monthly surgery so that residents can make an appointment to talk to him. His phone number is posted on scheme noticeboards and residents can contact him at any time.
Scheme residents contribute to Central News and our podcast radio project.
What's in the area
Eaton Rise is ideally situated just five minutes from the shopping centre and restaurants at Ealing Broadway. The Civic Centre, which includes a library, is just 10 minutes away.
Ealing Broadway station is on the Central and District tube lines, as well as being a main-line station between Reading and Paddington.
The E2 (Greenford to Brentford), E9 (Yeading to Ealing Broadway) and 226 (Golders Green to Ealing Broadway) bus routes run along Eaton Rise.
16 Sep 2020
As our care homes had remained COVID-free for some weeks, we were delighted to open our gardens early in the summer so that residents could meet in person with their relatives, friends and next of kin!