How to transfer a home

Tenants who would like to move from their current property to another C&C property can apply for an internal transfer.

How do I apply?

You will need to complete a Transfer Application Form. You can request an application form:

In person

You can collect a form from our offices (update: office is currently closed due to COVID)

By phone

You can contact us on 0207 922 5300 to request a form

Am I eligible for a transfer?

  • You will need to have been a tenant for a minimum of 12 months
  • You will not have arrears on your rent account
  • You will not be in breach of your tenancy conditions.

There may be exceptional circumstances where we will review an individual case. Under these circumstances we may grant a transfer where normally you wouldn’t be eligible. These would be urgent social, medical or management grounds.

How we prioritise applications?

When you apply for a transfer, your application may be awarded points based on your assessed needs and requirements. For example, someone with medical points may have a higher priority on our waiting list.

What happens next?

Once we receive your completed application form with any supporting evidence, your application will be assessed and it will be awarded points.

How long will I have to wait for a transfer?

We aren’t able to give you a time when your transfer will happen once it is accepted. The length of time you’ll have to wait for your transfer will depend on the availability of a suitable property. It will also depend on whether there are other higher priority applicants.

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