News / Blog

If you are a journalist with a media enquiry, please get in touch with the communications team at Aster, who look after enquiries across the group. Contact details can be found at Corporate | News | Aster Group

For all non-media enquiries (for C&C) please call 020 7922 5300 or visit ccht.org.uk/contact-us/

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Alexandra Place

03/07/2024

Why is my new rent based on 53 weeks?

We have had some customers call to ask why their rent this year is based on 53 weeks, and what this means if you are in receipt of a benefit. Here’s a helpful overview: There are 53 Mondays in the 2024/25 financial year, which runs from Monday 1 April 2024 until Sunday 6 April 2025, with the last...

Holding White House

02/07/2024

Your service charges

In August you’ll receive a service charge statement from us for the financial year 1 April 2023 – 31 March 2024. This statement will compare what you paid during that period against what it cost us to deliver those services to you. A service charge is a payment made to cover the cost of providing...

Grace House

02/07/2024

Grace House named an 'inspirational achievement'

Grace House, one of our schemes, has been named an ‘inspirational achievement’ by housing publication, Housing LIN. The publication shares best practice on innovative housing solutions for older people and is read by thousands of people from the housing and health sector.

Customer Away Day 1

02/07/2024

Your voice helps us drive improvements

Our customer’s views and experiences play a vital role in how we make decisions about shaping our services. Each year, we hear your thoughts and opinions on things that matter the most about your homes.

Shutterstock 314848493

02/07/2024

Are you having to make the switch to Universal Credit?

If you need any help or advice relating to Universal Credit or any other benefits then our financial wellbeing team are here to help. You can phone the Service Hub on 020 7922 5300 and ask to speak to the financial wellbeing team or you can complete this quick form on our website. Here you can al...

Istock 78055313 XLARGE

02/07/2024

Keeping your home safe in the summer

With the warmer weather finally here, it’s time to remind ourselves of some top tips to keep us and our homes safe over the summer months. Keep your windows locked: It can be tempting to leave your windows open throughout the day and night to keep a fresh breeze coming in but we need to remember...

UC Rent

02/07/2024

Raising awareness of men's mental health

This month, Daran Bailey, Aster Foundation’s Wellness and Resilience Programme Lead and qualified Psychotherapist shares some top tips on raising awareness of how to support men with mental health worries. Encouraging a man to seek support for his mental health can be challenging, especially if h...

SUNS OUT GUNS OUT

02/07/2024

Get fit for free

Our friends at Quids In! (an independent not-for-profit project providing tenants across the UK with advice and information around money and finance) recently shared some top tips to get out and get active this summer: Step outside: There are hundreds of outdoor gyms in parks around the UK. With...

Shutterstock 1664507122

02/07/2024

Mobility scooter storage

We allow the safe use of mobility scooters, e-scooters and electric wheelchairs in all our homes, as we recognise the important contribution they can make for some customers to being able to move around and have independence.

We have recently been made aware in a few instances of mobility scooters being charged in communal areas.

Grace House External 01

07/06/2024

Keeping our high-rise residential buildings safe

As part of new government policy, from April 2024, building owners were required to apply for building assessment certificates for any high-rise buildings (of at least 18 metres in height). Ensuring your safety in our buildings is the number one priority.


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