News / Blog

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Do you know about Attendance Allowance?

Did you know that if you are claiming state pension and you need additional support from someone to help you with your day to day needs you may be able to claim Attendance Allowance? Attendance Allowance goes unclaimed by many thousands of older people, and we want to help change that. If you hav...

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Leaseholders and shared owners - your annual gas safety check

If you are a Leaseholder or Shared Owner of your home, it falls under your responsibility to arrange an annual service for your boiler, with an engineer who is registered as Gas Safe. If you have moved into a new home or replaced your boiler, make sure you have a copy of the installation certific...

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Top tips for a spring clean

Now we’re officially into spring, many of us may be thinking about an annual spring clean of our homes. Spring is the perfect time to rejuvenate your living space and create a fresh, inviting environment. Whether you’re tackling a full-scale deep clean or just want to spruce up a few smaller spac...

Bipolar Support


Advice for people supporting a loved one with bipolar disorder

It was recently World Bipolar Day and Bipolar UK and many others shared a whole host of information and advice for those diagnosed with the illness and to help people understand what bipolar is and isn’t. Daran Bailey, the Aster Foundation Wellness and Resilience Lead and trained Psychotherapist...

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Spring planting with the Aster Foundation

The Aster Foundation recently organised spring planting sessions at two Aster Independent Living Schemes; Meadow Court in Pewsey and Lion Oak Court in Andover. The schemes came alive as residents and volunteers from Aster Group joined forces to give the gardens a new lease of life for the sunny a...

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Dutch Health Minister's State visit to Rathmore House Care Home

Her Excellency Conny Helder, Dutch Minister of Health, Welfare and Sport visited one of our care homes, Rathmore House, in Swiss Cottage on 27 March, to find out more about our best practices using new technologies and systems to provide integrated care services for our residents. Phill Wells, C...

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A reminder - Changes to your rent from April 2024

This is a reminder that your new rent charges and (where applicable) service charges for the 2024-25 financial year will have been applied from the start of April. The rent you pay ensures we can continue to provide all our customers with a safe, secure home. It enables us to provide our maintena...

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Help to manage your money

Our financial wellbeing team are here to help with worries about money, benefits, and budgeting. We help customers every week with their individual circumstances. If you need help or advice then you can contact the team by calling the Service Hub on 020 7922 5300. However, we know you may not fee...

Cat Neutering


Cat neutering and microchipping

Do you have a new pet cat? Do you have a pet cat that isn’t yet neutered? Are you looking to welcome a kitten into your home? In England from 10 June 2024, it will be compulsory to have your cat microchipped from 20 weeks of age, but there is no minimum age to have your cat microchipped. Many kit...

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Tenant Satisfaction Measures survey

Your thoughts and opinions play a vital role in helping us to shape the services we provide. You may receive a survey asking for your thoughts and comments about how we deliver our services to you. The survey has been created by the Regulator for Social Housing, which oversees all landlords like...

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