News / Blog
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06/02/2025
Changes to your rent from April 2025
In the coming weeks, you’ll receive a letter detailing your rent for the financial year. Changes to your rent will take effect from 1 April 2025 for monthly tenancies and 7th April for weekly tenancies. If you claim Universal Credit, please do NOT update your rent on your claim until after the 7t...
06/02/2025
Tickets & Outings – an update
We work hard to provide a full programme of incredible activities for all our residents. This includes our regular onsite activities as well as free ticketed events through partnerships with some of London's most amazing attractions. In recent months, there has been an increasing number of instan...
06/02/2025
Supporting your journey
At Aster, we’re here to help our customers navigate life’s challenges, big or small. One of our customers recently shared their journey with us—a story that highlights the support we offer that goes beyond providing homes. This customer faced a range of challenges, from managing their finances to...
06/02/2025
Grit bins in your area
While the days are beginning to get longer and spring is edging closer, we may yet still experience some extremely cold weather which may result in frost, ice and snow. Do you know about the grit bins in your area? They are often bright yellow and placed by your local council in areas that may no...
06/02/2025
Money Matters Week – Aster Foundation
Join us for Money Matters Week, a series of supportive, practical and inclusive sessions designed to help you gain confidence with money management. The week, taking place from Monday 3 March, is packed with practical advice and resources, all aimed at helping you take control of your finances, r...
06/02/2025
MyAster – have your details changed?
If you need to let us know about any changes to the information, we hold about you such as payment details, who lives in your home, or a change of name you can easily update this on the MyAster portal. Rather than needing to call our contact centre team you can log in at any time to the portal an...
06/02/2025
Managing your homes for the future
Thanks to the feedback you’ve given us, we’ve just produced and published our new asset management strategy. This is designed to help ensure we manage your homes, communal areas and estates most effectively. It will also help us plan well in advance to make sure we are investing in the right home...

08/01/2025
Keeping warm and staying safe
January usually brings us both cold snaps, wet weather spells and sometimes a sprinkling of snow. So we wanted to share some simple steps you can take to look after your wellbeing. Keeping your home warm cost-effectively If you haven’t already then you can consider taking the steps below to maxi...

08/01/2025
Register your appliance
Did you receive a new appliance as a Christmas present? Perhaps you’re looking to upgrade an appliance in the January sales? Or you’ve found a second-hand bargain online? Whether new or second hand, or simply an appliance you have had for a while, it’s important to register them. Registering you...

08/01/2025
Need to report a repair?
You can report a non-emergency repair in just a few clicks via the MyAster portal.