Care home residents reunited with their loved ones!

As our care homes had remained COVID-free for some weeks, we were delighted to open our gardens early in the summer so that residents could meet in person with their relatives, friends and next of kin!

After months of lockdown and video calling, residents have been receiving regular visits from their loved ones! There have been many joyful re-unions, and a number of special birthday and anniversary celebrations - some of which featured on national television!

Our visits remain open, subject to the weather!

How visits work

After pre-booking a slot, visitors are received by their loved one in our lovely gardens, where social distancing can be properly enforced. Each resident can receive up to two guests at any one time and each visit will be time-limited to further minimise risks. Before making a visit, relatives/next of kin/loved ones can simply pre-book with any of our care homes directly.

Checklist for making a visit

• Bring a mask: you must wear one throughout your visit
• Fully observe the 2m distancing rule with your loved one and others
• Don’t arrive unannounced – pre-book your visit to avoid disappointment

Facilities

• Your visit will take place in the garden
• Alcohol gel is provided – please use it
• Refreshments can be provided – please bring your own mug/cup
• Toilet facilities will not be available (for visitors)

End of life care 

Visits within the home will only be facilitated under exceptional circumstances and if a loved one is receiving end of life care. These visits will be limited to one person at a time and up to 20 minutes, restricted to bedrooms only. Such visits will need to follow full PPE and social distancing guidelines.

In the event of COVID infections

While we remain COVID free we will continue to support visitors providing all of our guidelines are followed. We know how important it is to you and your loved ones. However, we will have to suspend future visits in the event of staff or residents developing symptoms or testing positive in the future.

Catch up on our other news here