Important updates for residents - July 2023


Know your rights on Anti-Social Behaviour

As part of our commitment to keeping you safe in your home, we’re supporting this year’s Anti-Social Behaviour (ASB) week. 

Read more here

Meet our Designated Complaints Panel 

The designated complaints panel (DCP) is a group of customers that review complaints independently. Our involved customer groups also scrutinise and review the way we work to make positive changes to our services every day. Two members share their experience here.

Stay safe while using electric devices 

Many items like vapes, e-scooters and mobility scooters will have lithium batteries in them, which can become a fire risk if they overheat.  Follow these simple tips to stay safe at home.

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