Stamp out hate crime


Transport for London (TfL) has a zero-tolerance approach to hate crime and abusive behaviour on public transport, and we have been asked to share some information as to how you may be able to help tackle it.

What is a hate crime?

Hate crime is a crime that is targeted at a person because of hostility or prejudice towards that person's actual or perceived:

  • Disability
  • Race or ethnicity
  • Religion or belief
  • Sexual orientation
  • Gender identity

What can you do if you experience or witness a hate crime?

If you experience or witness a hate crime on the Tube or rail, you can report it by speaking to a member of staff or contacting the British Transport Police by texting 61016, or using the Railway Guardian app. 

If you experience or witness a hate crime on London streets or buses, you can report it to a member of TfL staff if available, or to the Metropolitan Police online at or by calling 101. In an emergency, always call 999.

To find out more about how to report a hate crime or abuse on public transport, visit our website.

For hate crimes and abuse within the home, you can contact the National Domestic Violence/Abuse helpline on 0800 247 2000. This is a 24-hour manned phone number, operated in partnership with both Refuge and Women’s Aid.

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