Tenant satisfaction measures Survey: Your Feedback Matters

As part of our commitment to listening to customers and improving services based on direct feedback, we often carry out general satisfaction surveys.  This is based on the national satisfaction measures and are completed with a trusted third-party company 'Pexel' working on behalf of the Aster Group. We value your feedback, and this survey will provide us with valuable insights to improve our services and meet your expectations better.

What to expect:

In the coming weeks, you may receive a call from a representative of Pexel, responsible for conducting the general satisfaction survey. Your participation is voluntary but highly encouraged. Your feedback will remain confidential and anonymous, so you can express your opinions openly.

For more information please see our FAQ's here.