Your service charges


In August you’ll receive a service charge statement from us for the financial year 1 April 2023 – 31 March 2024. This statement will compare what you paid during that period against what it cost us to deliver those services to you.

A service charge is a payment made to cover the cost of providing and maintaining services like communal repairs, maintenance, improvements, insurance, and management costs in and around your home.

If you have any questions when you receive your letter you will be able to visit an FAQ section on the website which will be live in the coming weeks. Alternatively, you can call the Service Hub on 020 7922 5300.

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