Our commitments to you Image

Our commitments to you Image

Our Commitments to You

We will:

  • Listen and Respond - We want to provide excellent services that meet the needs of everyone we work with
  • Be a learning organisation and use complaints and comments positively
  • Make it easy for you to see us in your home, in our office and in places of your choice
  • Create an environment which welcomes, encourages and motivates residents to work with us to improve services
  • Treat you in a polite and professional way and respect your rights.
  • Help you by giving answers at the first time of contact and always give our name and contact details