Care fees

We offer a free tablet to our sheltered care and supported residents who sign up to direct debit.

Sheltered, Supported & General Needs Residents

Direct Debit 

Direct Debit is the best way to make regular payments, such as your rent, to C&C. We are currently offering a free computer tablet to any of our residents who change their payment to Direct Debit. If you are interested in setting up your payments by direct debit, please contact our Income team on 020 7922 5300.

Other methods of payment

  • You can make a one-off payment through our online resident portal here
  • If you wish to make a payment over the phone, please contact our Income team on 020 7922 5300.

Confused by Universal Credit? Read our guide

We are aware a number of our residents receive benefit payments through Universal Credit. If you are unsure on how the change to this new system affects you, click here to download our guide.


Care Home Residents

Methods of payment

  • Payment can be by standing order mandate, a form will be provided with your unique reference number.
  • Direct payment to our C&C bank account details will be shown at the bottom of the invoice or can be requested.
  • By cheque to Central & Cecil – your unique reference number should be stated on the back of the cheque. 

If you are unable to pay the invoice by its due date please contact the relevant home manager or Care Income Officer.

We are in the process of being able to collect care fees using payment by text, pay by phone & by direct debit instructions. Further content for this page will be available shortly.