Why Choose C&C Supported Housing

Good quality housing and support

Our schemes have varying staff levels and offer different levels of support to residents. We provide a repairs service and, at some schemes, there are gardens.

Residents are encouraged to socialise and there are plenty of activities, including weekly swimming sessions, regular outings for lunch or coffee and day trips. Residents can also arrange their own social activities.

Our central-office-based Arts & Education Co-ordinators run projects and events as part of our overall Arts & Education Programme. Examples have included arts and gardening workshops, plays and yoga classes.

Our centrally-based Personal Development Co-ordinator has also run welfare benefits clinics, CV and basic IT skills training, and set up voluntary work placements, as part of our Personal Development Programme

We are able to provide such a high level of activity at our supported housing schemes, because we have an in-house Fundraising Officer generating additional income for our projects. 

 

Schemes for People with Mental Health Support Needs

Our schemes for people with mental health support needs offer good quality self-contained flats and well-maintained shared facilities, in areas with good community amenities and transport links.

Staff meet regularly with residents to check on their health and well-being, making sure they have access to external support, for example, from social services and community psychiatric nurses

 

Hostels

Our hostels offer pleasant rooms and well-maintained shared facilities, in areas with good community amenities and transport links.  

Qualified youth workers work with our teenage residents, who receive life skills training, including help with cooking and money management. They are also offered assistance to help them access education and employment. The support they receive is designed to help them gain the skills they would need to move on to independent accommodation and maintain their own tenancies in future. We can also refer them to outside agencies for specialist support or counselling. 

Supported housing officers work with our adult hostel residents to help them gain the skills they need to move on to permanent accommodation and maintain their own tenancies in future.  

  

We listen

We value feedback from our supported housing residents and hold regular house meetings. Our senior staff also visit schemes regularly so that they can talk face to face with residents.

We invite residents to take part in our annual residents’ conference. Residents also sit on our Joint Service User Forum and members of relevant schemes are able to take part in meetings of the West London Forum.

As members of the Resident Scrutiny Panel, C&C residents play a formal role in our organisation by monitoring our performance and helping to shape our services.

Residents are also welcome to contribute to our resident newsletter, Central News.

You can trust us

C&C is a charitable housing association, which has been providing housing, care and support to vulnerable people since 1926.

We are currently registered with the Tenant Services Authority (TSA), which regulates housing associations. When the TSA is abolished from April 2012, we will be regulated by a regulatory committee of the Homes and Communities Agency.

We are also expected to co-regulate our organisation together with our residents. We do this formally through the Resident Scrutiny Panel, whose resident members monitor our performance and help to shape our services.

We are recognised Investors in People and offer all our staff the opportunity to take part in training programmes designed to enhance their skills and help them to develop professionally.

In our work around supported housing, our key values are Compassion, Innovation and Security.

To find out more go to Supported housing