Cleve Road

  • Accommodation: 34 flats

  • Address: 2,14 & 17 Cleve Road, West Hampstead, Greater London NW6 3RL

  • Phone: 020 7624 3187

  • Type of housing: Sheltered Housing for over-55s

  • Portfolio Manager: John Dicomites - 07717 558 761

About Cleve Road

Our three sheltered schemes in Cleve Road in West Hampstead provide 34 self-contained studio flats and one-bedroom flats for over 55s.

The schemes supports independent living. New residents come to us as referrals from Camden Council.

The sheltered schemes are all set in beautiful converted Victorian buildings, complete with period fireplaces and high ceilings, on a one-way street in a sought-after area of London.

2 Cleve Road and 17 Cleve Road consist of three floors, while 14 Cleve Road is set across two floors.

The facilities we provide

Residents live independently in their own flats; assistance from Service Officers is available if required. There are also lifts and an emergency call system for all flats.

The schemes’ communal facilities include:

  • large hallways
  • a communal lounge
  • a laundry space
  • gardens with seating and garden patches
  • a limited number of garages and parking spaces

We employ cleaners and gardeners to service the shared areas, and residents can also call out centralised repair service. Guestrooms are available for a reasonable charge.

How we manage the scheme

John Dicomites is the Portfolio Manager for Cleve Road, supported by a Service Officer. The Service Officer is responsible for the day-to-day running of Cleve Road and maintains links with outside agencies.

Portfolio Manager - John

John started working at Central & Cecil in 2011 as a Support Officer. He progressed through the company and became a Housing Officer after staying in that role for several years; since 2021, John has managed the sheltered housing schemes in Camden as a Portfolio Manager.

John Dicomites

How we support residents

Residents are provided with a tenancy pack, including their tenancy agreement and a resident’s handbook, outlining their rights and responsibilities. Our sheltered Service Officers work with each resident to draw up an individual support plan. The plan may offer support with daily living skills such as claiming benefits, making rent payments, sorting out rent arrears and reporting repairs. Residents who need more support can be referred to specialist agencies.

The friendly atmosphere at our sheltered schemes is vital to us, so we recruit people who are warm, open and sensitive to the needs of older people.

Activities at the scheme

As well as informal socialising, activities are organised, such as coffee mornings, film club and aromatherapy. Our Engagement Team provides several regular and one-off arts, fitness and events.

What's in the area

Cleve Road is a five minutes’ walk from West Hampstead tube station, which is on the Jubilee line. West Hampstead overground line is also close by, with trains to Richmond, Clapham Junction and Stratford. Cleve Road is also on the bus route for the C11 (Archway to Brent Cross), while nearby West End Lane is on the bus route for the 328 (Chelsea to Golders Green).

The nearest shopping area accessible by public transport is Kilburn High Road. There is a library, branches of Peacocks and Primark, as well as a post office and local hardware store. There is a Catholic Church on Quex Road and the Islamic Centre of England Mosque is at the top of Maida Vale. St Augustine’s (Church of England) is on Kilburn High Road and there are churches of other denominations in the area.

The green spaces of Hampstead Heath, Primrose Hill and Regent’s Park are also accessible.

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