Edna House

  • Accommodation: 59 flats

  • Address: Norfolk Square, Paddington, Greater London W2 1RY

  • Phone: 020 7723 0686

  • Type of housing: Sheltered Housing for over-55s

  • Portfolio Manager: Louiza Chronopoulos - 07753 930 879

About Edna House

Built in the 1960's, Edna House sheltered scheme provides 57 self-contained studio flats and two one bedroom flats for the over 55s.

The six-floor block was purpose-built as a scheme for Hampstead Old People’s Housing Trust. The Trust merged with Central & Cecil in the mid-1990s.

The facilities we provide

Sheltered housing residents live independently in their own flats and can ask for support from the Service Officer if they need it. There is also two lifts and an emergency call system for all flats.

The scheme’s communal facilities include:

  • a large lounge with a kitchenette
  • two laundry rooms
  • a basement yard
  • very limited parking

We employ cleaners to service the shared areas and residents can also call our centralised repair service. There is a guest room available for a reasonable charge.

How we manage the scheme

Louiza Chronopoulos is the Edna House Portfolio Manager and is supported by a Service Officer. Our Service Officer is responsible for the day-to-day running of the scheme and maintains its' links with outside agencies.

Portfolio Manager - Louiza

Louiza started her employment with C&C in 2011 and has held a number of roles within the company including Supported Housing Manager, Senior Scheme Manager and Portfolio Manager.

Louiza oversees the Westminster patch which includes Ada Court, Edna House and the newly developed Grace House. She also manages Leamington Park a Supported Housing scheme in Ealing.

Louiza worked for Camden Council for a number of years as a manager of street homeless hostels and cold weather shelters and has managed a number of Supporting People contracts for various Housing Associations.

Portfolio Manager - Louiza Chronopoulos

How we support residents

Our Scheme Service Officer provides new residents with a tenancy pack, including their tenancy agreement and a resident’s handbook, outlining their rights and responsibilities. They also provide details about the local area.

The Scheme Service Officer will then work with each new resident to draw up an individual support plan. This may include support with daily living skills such as claiming benefits, making rent payments, sorting out rent arrears and reporting repairs. Residents who need more support can be referred to specialist agencies.

Activities at the scheme

A number of regular and one-off arts, fitness and events are provided by our Engagement Team. Some of these may happen offsite.

What's in the area

Edna House is five minutes’ walk to local shops and cafés.  The main facilities on Edgware Road are seven minutes’ walk. There is a library on Church Street, a short bus ride away. Norfolk Square has an attractive green space, and Hyde Park and Kensington Gardens are nearby. The scheme is also close to the canal at Paddington Basin.

Transport in the area is good. Paddington station is on the Hammersmith & City and Bakerloo lines. It is also a major mainline station with trains to Heathrow, and across the west and south west.  Bus routes near Praed Street and Norfolk Place include: 7 (East Acton to Russell Square), 23 (Liverpool Street to Westbourne Park), 27 (Chalk Farm to Turnham Green), 36 (New Cross to Queen’s Park), 159 (Paddington Basin to Streatham), 205 (Bow Church to Paddington), 332 (Brent Park to Paddington) and 436 (Lewisham to Paddington).

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